Internet access is ability of individuals and organizations to connect to the Internet using computer terminals, computers, and other devices and to access services. Sky Broadband Philippines Wifi Router' title='Sky Broadband Philippines Wifi Router' />Talk. Talk Broadband Home Phone. Beyond Appalling. Sky Broadband Philippines Wifi Router' title='Sky Broadband Philippines Wifi Router' />Huge regret ever signing up. Utterly shocking. No communication. AVOID Re Talktalk. Google is stepping up its effort to block phishing attempts that use app permissions to gain access to users Gmail accounts. These phishing attacks invite users to. The initial coin offering party is over in China. A committee led by the Peoples Bank of China, the nations central bank, has imposed an immediate ban on new. You need to access the routers IP address in order for you to change the wireless settings specially for the wireless password. Your comput. read more. November, 2. 01. 7To whom it may concern Complaint reference number 1 0. Save Earthlink Mail Files. I now wish to assert my right to cancel my contract with Talk Talk with immediate effect. I believe there is an obvious Breach of contract by yourselves in this case defined as happening where there is a legal cause of action and a type of civil wrong, in which a binding agreement or bargained for exchange is not honoured by one or more of the parties to the contract, by reason of non performance. I believe in fact that there has been a fundamental breach of a contract i. I chose to in due course. In a nutshell, my basic consumer rights when it comes to broadband are as follows. All goods and services must be of satisfactory quality, fit for purpose, delivered as described, and provided to a proper standard of workmanship. In other words, the phone, broadband and consequently related TV services should be provided as promised and should work. Both parties must comply with the terms on the contract. If I consider my provider to be in breach of the contract e. Ive not been delivered consistent and promised service I have the right to cancel it. The contract with my broadband provider must be fair. Subject to the above I have the right to cancel the contract at any point and in such dire circumstances I would not expect to pay a fee to do so. So, why have things reached this stage The salient facts are these, which can and will be supported with extensive notes on telephone calls and livechats I have made in order to complain including times, dates, and in several cases accompanied by full transcripts of the livechats with members of your organisation Despite almost 3 months of numerous and horrendously time consuming attempts to get ANY of the THREE parts of the service I signed up to with accompanying expected high service levels which I could reasonably be entitled to expect to receive from a supplier such as yourselves, I still have NONE of them as promised. Furthermore, despite my most determined and relentless efforts, it has proved impossible to fathom a way through your labyrinthine complaints procedures, escalations procedures, different departments and different stories some would say outright lies which I have been given by numerous members of your organization. I have endured numerous, futile and immensely frustrating calls and Livechats usually with remote personnel in the Philippines and elsewhere who clearly are often unable even to access your own systems and CRM systems nor understand the technology or customer service processes properly, I have received countless failed promises of such things as escalations to managers, definite resolutions, dates for service and equipment to be supplied, engineer visits, scheduled call backs from a manager and many, many other such failed promises, yet STILL nothing has been provided in line with ANY of the services I contracted for. In essence, 3 months ago, on 2nd August 2. I signed up to a Talk. Talk package which promised Fibre broadband minimum speed 1. Talk. Talk TV including a set top, recordable TV box, which an engineer was to install in person, and the package included Sky Sports at a significantly discounted rate for 1. The activation date, i. Sky was 1. 6th August. Following activation the broadband was still not working by the following day and thus on the 1. August I made my first of many call to Talktalk to try to resolve the issue. Since that date, the rest has simply been a litany of complete failures by Talktalk, resulting in my having a completely unreliable, snails pace broadband connection which constantly drops, no Talktalk TV, no set top box, no Sky. Sport, and seemingly no hope ever of resolving this despite endless attempts by myself. In summary, after almost 3 months of endless, deeply frustrating and angst ridden, tortuous attempts to get ANY parts of the service I signed up for to be available and to work, to date I have the following miserable outcome 1. A line which typically provides barely 2mbsec broadband speed rather than minimum 1. A broadband connection which CONSTANTLY disconnects or as your Livechat people say drops typically randomly dropping out 1. October your livechat person Donald said my broadband connection had already dropped 1. I was only receiving 2megs of broadband, not the minimum 1. I should be getting. No Talk. Talk TV at all my family has been without digital TV for 3 months Unbelievably, still there has no You. View set top box ever delivered or sent to me August. As consequence of the above, we have had no ability to record TV programmes, pause them, or stream them, etc. We have had no Sky Sports again as an obvious consequence of having never receivedinstalled a Talk. Talk TV set top box I also have spent endless hours trying to get resolution of these issues. I have taken days off work to be available for deliveries which failed to occur, for engineer visits which failed to occur, and day taken up simply in endlessly speaking and live chatting with your well meaning but utterly ineffective customer services teams I have notes and full transcripts available for several of these utterly fruitless conversations. I have constantly had a family in various states of distress and anger for nearly three months due such things as the internetbroadbandwifi dropping constantly which impacts numerous important things in domestic and even work life, such as work from home become impossible, personal use of internet utterly unreliable, use of internet by children for X box and other such things half way through online games they are disconnected and have numerous times ended up in tears, the lack of set top box for digital channels and also, crucially, for recording, pause, rewind, playback etc., and lack of Sky. Sports for my young son before being persuaded to move to Talktalk by your organisations multiple false promises we had Sky operating perfectly for 3 years, and Sky. Sport was a key icing on the cake reason to move to move to Talktalk. In summary, the decision to move from Sky to Talktalk has turned out to be the single worst decision I have ever made in 3. You service is beyond abysmal, and there is no possible light at the end of the tunnel. It is therefore now far beyond the point at which I am prepared to settle for anything other than complete cancellation of my contract and a full refund of any monies paid to you. Taking things forward from here Although it is on your internal records and CRM systems that I had already been in contact to complain from the 1. August the day following activation of service, my ongoing complaints were first finally officially registered by you on 3.