Security Frequently Asked Questions. What is a voiceprint Like a fingerprint, a voiceprint is a way to verify who you are. Like the lines in your finger are linked to your unique fingerprint, this print is based on your voice. Build-Credit-0-947x628.jpg' alt='Td Canada Trust Loss Prevention Program' title='Td Canada Trust Loss Prevention Program' />If you are behind in your loan payments or at risk of falling behind there are many ways to remedy the situation. These are the answers to some of our frequently. Please explain again why your insistence that we need to build more pipelines is valid, given these facts A new world record price for electricity set earlier this. Td Canada Trust Loss Prevention Program' title='Td Canada Trust Loss Prevention Program' />Its composed of over a hundred different characteristics that represent your voice e. No one else has a voice just like you. At TD Bank, with your permission, we can use your voiceprint to verify your identify so you can quickly get the help you want on the phone. Learn more about TD Voice. Print. How do I enroll in TD Voice. Print Its easy as 1 2 3. Call Live Customer Service 1 8. Request to enroll in TD Voice. Print. The customer service representative will get you set up. Simply put, the software does all the work in the background as you and the representative have a normal conversation. Td Canada Trust Loss Prevention Program' title='Td Canada Trust Loss Prevention Program' />Once your voiceprint is captured, you will be asked to confirm your enrollment in TD Voice. Print. Once captured, your TD Voice. Print will be stored for future use. A voiceprint is not a recording, or something that can be stolen. Docklight 2 0 Serial. It cant be used to gain access to any other system or to create a recording of your voice. Then, the next time you call, and for all the calls after as long as you wish to remained enrolled, you can verify your identify simply by using your voiceprint instead of answering the usual security questions. Learn more about TD Voice. Print. What should I do if I suspect my online information has been compromisedIf you are a TD Bank Customer and believe you are a victim of fraud or identity theft, immediately contact Customer Service at 1 8. Read more about Reporting Identity Theft. How did my user name and password get compromised Most accounts are compromised by responding to a phishing e mail, keylogger or Trojan Horse virus that was installed on your PC through a fraudulent e mail or possibly by someone with whom you may have shared your user name and password. To prevent this from happening, we recommend the following actions Install anti virus software on your computer. Update your virus definitions regularly. Use good judgment before opening strange or unexpected e mail attachments andor files. Back up your data. What is phishing Phishing pronounced fishing is an electronic scam that attempts to obtain confidential personal or financial information from its target. It takes the form of a fake message, usually an e mail, which appears to be from a financial institution or service provider. The message usually includes the company name, logo and a link to a website which instructs you to update your account information by providing your Social Security number, bank account number, PIN, password, birth date, etc. A phisher can then use your personal information to commit fraud. Learn more about phishing and how to protect yourself. What is a keylogger A keylogger is a computer program that logs each keystroke a user types on a keyboard and saves this data into a file or transfers it via the Internet to a pre determined remote host. It also can capture screenshots of the user activity, log in passwords, record online chat conversations or take different actions in order to find out what a user is doing. Often downloaded inadvertently by users clicking on links in fraudulent e mails, keyloggers pose the most dangerous threat to user privacy. The CAMSAudit certification is the first certification to improve and validate AML program auditing and independent testing. We are a full service Third Party Administrator providing Budgeted ASO Plans to hundreds of small and midsized businesses in Canada. Contact us. 909 am I. D. Systems acquires Keytroller, a manufacturer and marketer of electronic products for managing forklifts, construction vehicles, and other industrial. What are Trojan Horse programs Trojan Horse programs including Remote Access Trojans or RATS can be hidden in games, videos, music files or programs downloaded from the Internet or e mail that install a malicious program on the targets computer. Many anti virus programs will detect and remove Trojan Horse programs, but must be regularly updated to be effective. Is it ok to send account information via e mail No. Regular e mail is not secure. Never e mail personal financial information such as account numbers or your Social Security number. However, you can use the secure message feature within our online banking product. Is it ok to provide my password when asked No. TD Bank will never ask for your password. We have alternative methods of verifying your identity. How can I prevent becoming a victim of fraud or identity theft The number and sophistication of phishing scams sent out to Customers is continuing to increase dramatically. As a general rule you should be very careful about giving out your personal information over the Internet. Be suspicious of any e mail with urgent requests for personal financial information. Dont click the links in an e mail, instant message or chat if you suspect the message might not be authentic or you dont recognize the sender or users address. Avoid filling out forms in e mail messages for personal financial information. Always ensure that youre using a secure website when submitting credit card or other sensitive information via your web browser. Remember not all scam sites will try to show the https andor the security lock. Get in the habit of looking at the address line as well. Regularly log on to your online accounts and check your bank, credit and debit card statements to ensure that all transactions are legitimate. Ensure that your browser is up to date and security patches have been applied. Always report phishing or spoofed e mails. Learn more about how to protect yourself. How secure is the TD Bank mobile app TD Bank offers extensive security features to ensure that you can conduct your banking in a safe and private online environment. The same industry standards we have always employed to keep our public website and our Online Banking secure also extend to our Mobile Banking application. The TD Bank mobile app is safe and secure, protecting the confidentiality of customer account information and the integrity of all transactions. What can I do to protect my security and privacy Just as when you bank online from your computer, there are some simple steps you should take to ensure the security of your information and protect your privacy when you use the TD Bank mobile app. Protect your Online Banking password. It is your key to accessing your accounts. Do not reveal it to anyone. Memorize your Online Banking password. Never store it on your mobile device, or write it on paper that you keep near your phone or carry with you. Do not choose passwords that incorporate your name, telephone number, address or birthday or those of any close friend or relative. Never leave your mobile device unattended while using the TD Bank mobile app. Use your phones built in lock function. Virtually all mobile hardware includes a password protect option. Set it to require a password every time the phone starts up an extra step, but it can help protect you if the phone is lost or stolen. What happens if I lose my phoneIf your phone is lost or stolen, it is unlikely that someone could access your account information unless they also know your Online Banking user name and password. However, to be safe, you should contact TD Bank as soon as possible by calling 1 8. To whom should I report internet fraud incidentsIf you are concerned that you have received fraudulent e mail, disclosed confidential information or have questions about online security, immediately contact Customer Service at 1 8. PhishingTD. com. For credit card related transactions, please contact TD Bank Visa Credit Card at 1 8.